Sudeep Chatterjee

Sudeep Chatterjee

Global Head of QA and Testing, Lombard Risk

How Is Software Quality Measured?

This is an often debated topic particularly within the last decade, as organisations move away from waterfall deliveries to embracing agile principles.
Traditionally the basis of software quality measurement has mostly been around number of defects found in various formal test phases and test cycles but recently the focus is on measuring quality outside of defect count.


Principles behind the Agile Manifesto mentions “Working software is the primary measure of progress”, but how is this actually measured in an organisation where regular QA and Test Status Reporting is required for stakeholders and customers? And how can it work when performance objectives and appraisals of individuals are based on Quality parameters judgement?


In this talk, Sudeep will discuss how software quality can be effectively measured in a real organisation scenario, with the aim of sharing key learnings that you can adapt to your workplace!

Sudeep has over 17 years of experience managing enterprise-wide testing programs for financial services and global technology consulting firms. He is a quality evangelist and loves to improve organisational problems through improved thought leadership and quality assurance and testing strategies. He has proven track record building high performing multi-disciplinary testing teams and delivering testing for complex technology-driven business transformation initiatives for large financial institutions.

He has recently joined Lombard Risk as their Global Head of QA and Testing which specialises in providing integrated collateral management and regulatory reporting solutions.

Prior to Lombard Risk, Sudeep has worked with Barclays Capital where he was working as Global Programme Test Manager for Regulatory Reporting and Credit Risk and with UBS – Global Asset Management as EMEA Head of Testing where he managed the testing for all EMEA based projects and business initiatives.

Sudeep holds a masters from University of Hertfordshire in Computer Science and an MBA from the Warwick Business School.