Ajit Dhaliwal

Ajit Dhaliwal

UK Head of Delivery, Release and Testing at Vodafone

Ajit is an experienced Delivery and Testing director within the Telco industry. Known for his razor focus on delivery and technical leadership of major large scale complex IT transformational change programmes.

 

Specialist in CRM and Contact Centre transformation across digital and voice channels. Ajit has operated within a global environment across UK, India and USA and more recently been instrumental in development of inhouse global development centre. Holds budget responsibility in excess of $100m.

 

He held the position as Director for Technical Delivery for BT Consumer & BT Business, responsible for all aspects of major change delivery. Key to delivering and governing successful deliveries across multiple platforms channels; CRM, Online and Billing & Payments within a high availability enterprise supporting in excess of 12m customers.

 

Ajit has previously held positions as Head of Testing for Retail, responsible for Quality Assurance and Customer Experience with operating control of in-excess of $20m per year and global resource management consisting of Sub-Contract, Contract and Employees (>500 resources).